Cheap leads, expensive loans.
Meridian's in-house CPL buying was hitting its volume target every month and missing its cost-per-funded-loan target by a wide margin. A 61% rejection rate at underwriting meant they were paying for eleven leads to fund four loans, and their agency was optimising to the lead, because that was the only number it could see.
Move the payable event down the funnel.
We repriced the program from CPL to CPA on approved applications at $24.00, which shifted the rejection risk from Meridian to us and to the publishers — and gave everyone the same incentive for the first time. Then we rebuilt the pre-qualification flow so income band, employment type and existing obligations were collected before the KYC step rather than after it, and wired their underwriting decision back to us as a postback so publishers could see approval rates by sub-ID within the hour.
- Pre-qualification questions reordered; drop-off moved from step four to step one, where it is cheap.
- Underwriting outcome postbacked per application, exposing approval rate by sub-ID in near real time.
- Publishers with sub-40% approval rates capped rather than removed, then coached back up.
- Scrub window fixed at 12 days and published on the offer page, ending the monthly reconciliation argument.
Fewer applications, far more funded loans.
Raw application volume fell in the first six weeks and Meridian's board asked hard questions about it. By week ten, funded volume had passed the old peak on 38% less spend. Lead validity settled at 91%, and cost per funded loan has stayed within a narrow band for eight consecutive months.